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 Castro Valley, CA September 7, 2010 
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Job - Technology Underwriter / Business Development Manager- CA


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Opportunity Number:25775699
Company Name:Hanover Insurance
Location:San Francisco, CA US
Category:Accounting & Finance
 Updated: 8/25/2010

Technology Underwriter / Business Development Manager- CA
Technology Underwriter / Business Development Manager- CA

Job ID #: 1434 Location: San Francisco, CA
Functional Area: Underwriting SBU: 79300 - Commercial Lines Home Office
Position Type: Full - Time
Education Required: Bachelors Degree
Experience Required: 7 - 10 Years
Relocation Provided: No

Job Description

Position Overview/Summary:
Responsible for driving all assigned Technology product goals and sales practices within a specific Region, overseeing quality in Underwriting for Technology products within a specific Region, and in alignment with overall Hanover niche strategy. Partners with RVPs across Region and serves as an advocate for the Technology niche business.

Main areas of focus are:
1) Training agents on Technology products and marketplace;
2) Business Development pipeline management;
3) Underwriting Referrals;
4) Developing field underwriters competency in positioning an account for the sale.

Responsibilities/Essential Functions

- Drives achievement of sales goals in each office and at the region level by partnering with field underwriting staff to develop sales plans; monitoring progress and reviewing results with partners; and sharing sales best practices across the region.

- Coaches individual underwriters on sales and underwriting performance

- Travels with field leadership and underwriting staff regularly and as needed to model effective sales practices in the agency plant, seeking out partnership opportunities and demonstrating a successful approach.

- Reviews all referrals for assigned products in region, for both New Business and Renewals.

- Serves as subject matter expert for each office in the region, ensuring effective communication of underwriting philosophy, quality expectations and mix of business for assigned institutional niches.

- Partners effectively with both leadership and underwriting staff to influence results and set the appropriate direction for assigned products in each branch.

- Partners with both field and home office underwriting and support staff, as well as Institutional partners, to advocate consistent work flows and processes for assigned niche products.

- Serves as liaison between home office underwriting and product management and the Field, fostering open communication, a shared approach and common goals for assigned institutional products.

Key Measures of Success:

- Underwriting Quality of technology book of business including:
Profitability
Audit results
Mix of business
Classes of business

- Production of technology book including:
New business
Total written premium
Retention

- Regional Effectiveness

- Feedback from clients

- Overall growth and increased understanding of assigned niches in the region

- Recognized subject matter expert by both field staff and agency partners

Position Requirements

- Bachelors degree required

- Insurance certification(s) preferred

- Seven years effective previous Underwriting experience required

- Experience with Technology Accounts, including Tech E&O.

- Strong sales orientation; able to position accounts and close deals.

- Ability to Influence without authority internal and external partners.

- Coaching skills able to provide feedback and guidance to underwriting colleagues.

- Robust functional knowledge of assigned niche products preferred, or at minimum ability to learn quickly, and solid business acumen.

- Analytical thinking.

- Effective interpersonal communication.

- Proficient in computer applications (Microsoft environment)

Benefits To Joining The Hanover Team:

- Competitive Pay and Benefits

- Retirement/401(k) Program

- Beneficiary and Ability Assist Programs

- Travel Assistance Program

- Adoption Benefit

- Wellness Programs

- Matching Education Gifts Plan

- Employee Development/Education Assistance and Professional/Industry Designation Programs

- Generous "Time Off With Pay"

The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester; Citizens Insurance Company of America, headquartered in Howell, Mich., and their affiliates. The Hanover offers a wide range of property and casualty products and services to individuals, families and businesses through an extensive network of independent agents, and has been meeting its obligations to its agent partners and their customers for more than 150 years. Taken as a group, The Hanover ranks among the top 40 property and casualty insurers in the United States.

The Hanover Insurance Group does not accept unsolicited Agency resumes. The Hanover Insurance Group will not pay fees to any third party agency or firm that does not have a signed "Employment Agency Agreement" already on file with Human Resources - The Office of Talent Management.
Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland
Job Category: Insurance, Underwriter, Management, Manager, Operations, Product Manager, Sales, Sales, Business Development, Technology, Computer, IT Manager, Information Technology


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